A study undertaken by Ozonetel, India’s leading provider of on-demand cloud communication/telephony solutions, has unveiled interesting insights pertaining to the call center industry in the backdrop of lockdown enforced due…
A study undertaken by Ozonetel has unveiled interesting insights pertaining to the call centre industry. The study reveals that 27% call centres will switch to Work-from-Home permanently in the upcoming…
Provides doctors with virtual consultation numbers to connect easily with patients Ozonetel, India’s leading provider of on-demand cloud communication /telephony solutions has introduced CloudAgent lite for doctors. This is a…
Ozonetel has announced the launch of all-new CloudAgent Mobile Application. With the launch of this virtual Work-From-Home mobile solution, call center agents can now work remotely on their mobile phones.…
Ozonetel has launched an AI-powered Speech Analytics Dashboard for call centers. Speech Analytics is the process of analysing any voice recording using AI-based tools. This new tool from Ozonetel will…
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